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We currently ship to all 50 states and can assist with shipping internationally in certain cases.
Shipping outside of the US will require additional fees that will be included in the final cost of your order. Please note that countries require recipients to pay import tax fees or other fees when claiming internationally shipped packages, and unfortunately we cannot offset the cost of these fees. Also note that we are unable to offer free exchanges and returns. If you happen to need an exchange or would like to return any items, you will be responsible for the shipping and we'll work with you to make it as easy as possible. Additionally, when a package leaves the US, Marc Nolan no longer has access to tracking information and cannot be responsible for misplaced packages once they arrive in the country of shipping designation. Reach out to us at help@marcnolan.com and we’ll be happy to assist with retrieving rates and answering further questions.
Yes, we offer expedited shipping for an additional fee. Reach out to help@marcnolan.com to let us know where we can ship your order, and we’ll be happy to provide rates and further information.
If your order is shipping to an incorrect address, please email help@marcnolan.com or call 888-635-1118 as soon as possible so we can make the necessary changes. We try to process orders quickly so we’ll do everything we can to help!
We try our best to process and ship every order within one business day. We also do our best to let every customer know if their order will take longer than usual to fulfill. If you have questions about the status of your order, feel free to reach out to us at help@marcnolan.com or at 888-635-1118.
After ordering, processing takes 1 to 2 business days. Then one of our carriers takes care of your package the rest of the way. You’ll get a shipment notification with a tracking number as soon as your package ships. For orders within the contiguous US, packages usually arrive in 1-3 business days after notification of shipment. Please allow for longer shipping periods if outside the contiguous US.
Marc Nolan is not responsible for orders lost in transit.
If you’re not completely satisfied with anything you order from us, you have up to 30 days after receiving your order to request a return. Any requests made after this period will not be granted. We will cover the return shipping costs. To qualify for a refund, shoes must be unworn and returned in their original packaging. Marc Nolan is not responsible for returns lost in transit.
Once you receive your return shipping label, you have 14 days to ship the product back to us.
For Final Sale Items, ALL SALES ARE FINAL.
>>>To place a return, click here.
Yes! You have up to 30 days after receiving your order to request an exchange. Any requests made after this period will not be granted. To qualify for an exchange, shoes must be unworn and returned in their original packaging. We will cover shipping costs both ways and help you get the perfect fit. Marc Nolan is not responsible for returns lost in transit.
Once you receive your return shipping label, you have 14 days to ship the product back to us.
>>>To place an exchange, click here.
>>>To place a return or exchange,click here.
No worries! Marc Nolan orders don’t include return labels, but we can get you one. Just reach out to help@marcnolan.com with your order number and we’ll help you place your return or exchange.
Credit card refunds usually take 5-10 business days to appear on your statement. Thank you for your patience during this period and feel free to reach out to us at help@marcnolan.com or at 888-635-1118 for any questions or concerns you have in the meantime.
